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The Beginning
Silver Lake Home Center started life in 1982 as
Silver Lake Hardware. Owned and operated by Joan and
John Sherwood, the store built a solid foundation in the
community offering quality hardware, friendly,
knowledgeable service and, by 1985, a full line of building
materials. Over the years, contractors and do-it-yourself
builders came to rely on their lumber yard, custom mill
work, and know-how. In 2002, under the direction of their
son, Mark Sherwood, and his wife, Heather, the focus was changed to include expansion of
their growing home improvement business. In 2003, the
company officially became Silver Lake Home Center.
Now a full-service home center,
Silver Lake Home Center is able to offer extensive
home building project development and a wide range of
lumber, millwork, paint, hardware, kitchen, flooring, door
and window, and other home improvement products to both
contractors and residential homeowners.
Passing the Torch
Another milestone was reached in 2005 with ownership of the
store passing to Mark and Heather. In keeping with their
goal of “helping builders build better”, Silver Lake Home Center embarked on a
complete renovation of the store, starting with the Marvin
Windows and Doors Showroom and finishing with new
contractor product lines and in-store merchandising.
All showrooms are in a “real home” setting to help customers
visualize how products will look and function in their home.
A full-time interior designer specializing in kitchen design
and style is on staff to work with contractors and their
customers, to be the important link between the homeowner’s
vision and the builder’s technical requirements. The result
of this professional communication provided by the liaison
is a happier builder and a more satisfied homeowner.
On the Job
The Outside Contractor Sales staff is always ready to assist
builders in many ways:
- In the field with the builders
- Ordering building materials
- Coordinating deliveries to jobsites
- Establishing deadlines
- Meeting with the builder’s customers
- Following up on details
- Helping to maintain a constant flow of information between
Silver Lake Home Center,
the builder and customer
- Educating builders on the best products
to use and the best installation practices
- Arranging on-site visits from manufactures reps to assist builders with product use and advice
The Tradition Continues…
Silver Lake Home Center has become even more “the place for builders” by
becoming the “ProSource” for the professional builder.
Inside and outside sales teams are experienced in the
building trade so they speak your language. Software
programs are geared toward helping you spend less time with
paperwork and more time on the job. Delivering right to the
jobsite helps cut down on the time you and your crew spend
off-site. The Silver Lake Home Center fleet includes the only remote-controlled
boom truck in the area for faster, precision delivery and
placement of building materials. Silver Lake Home Center offers a
contractor-friendly environment: professional grade tools
that last, easy to see product displays, more direct,
responsive customer service. You get in and out and back on
the job with the day-to-day project supplies you need, from
the big items like lumber to the small but important
necessities like bottled water for the crew.
The Last Word
 "So many products are available today, it’s easy to get
overwhelmed.
Silver Lake Home Center gives you a
place to come and see a lot of different products in a lot of
different settings. To get professional service and advice
on what types of products to use, how they’ll look, how
they’ll function. Our showrooms are designed to bring those
products to life, to make it easier to see how they’ll work
for you, to make better decisions for your project. Each
builder has different needs, different criteria. You need
what you need right now; you can’t waste time. Being
“ProSource” lets us serve the contractor faster, better, in
the professional way you need to complete your projects on
time and in budget. Our store is set up so you can find
exactly what you need, quickly. Our staff is ready with
advice and planning if you need it, so your building process
is easier, faster, and more enjoyable.” Mark Sherwood. |
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